News from ICW
Information from ICW concerning our full performance during the coronavirus (SARS-CoV-2) pandemic
As a software manufacturer in the health service sector, we bear a great responsibility towards our customers and partners. Maintaining our performance and service capability is our primary goal, while at the same time the safety and wellbeing of your and our own employees is of great concern to us. A responsible approach to the current situation and proactive communication is important to us. Please do not hesitate to contact your respective contact person at ICW with any questions. We thank you for your trust and the cooperation with ICW. Feel free to write us your questions
This is what we do:
- We constantly monitor and evaluate developments and take appropriate action. We have an active crisis management and react quickly to new situations in order to be able to provide our products and services smoothly at all times.
- ICW employees have been working from their home offices since March 5. We thus took early action to prevent COVID-19 infections within our workforce.
- We have ensured that our employees can work from their home office. The use of telephone and video conferences and remote applications are already established means of communication and service delivery. All applications used are well suited for the increased load.
- In order to minimize the infection risk, personal appointments on site are avoided wherever possible and are only made – if at all – after consultation with our customers and partners and explicit approval by the Management Board.
- All existing hotlines and contact persons will continue to be at your disposal. Due to the possibility to deploy all our employees remotely, our IT operational services will continue to be available without restrictions.
x-tention becomes the new majority shareholder of ICW AG
With this investment the x-tention group is pursuing a clear growth strategy. The group will be driving the site in Walldorf and its established product development division forward and expand it further.